Customer Service

Return Policy

To refund your daycare fee(s), please fill out the Refund Request Form and forward the completed form to your school daycare manager. Your request will then be reviewed by the local school manager/administrator and if approved, the request will be sent to the District office for finalizing and issuing refund through Online School Payments. After the refund is issued from District, please allow two days (48 hours) of processing time to reflect on your credit card statement. Please note the refund process (from the day you submit the request) may take up to two weeks until you receive the credit on your account.

Customer Service


Monroe County School District
241 Trumbo Road
Key West, FL 33040
Phone: Phone: 350-293-1400
Fax: 478-994-3364

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