What do I do if I
forgot my password/username?
A new password will be forwarded to your email address after
you correctly answer the security question set up when you established your
profile under the Sign In menu. If
you forgot your username, you will need to log in as a new user and establish a
new username and password.
Do I have to set up a
username and password each year?
The user name and password is valid for multiple years.
You are encouraged to write your username and password in a secure
location.
How will the online
purchase be listed on my credit/debit card statement?
Purchases will be listed on the cards statements as:
OSP - CHESTERFIELD SCHOOL DISTRICT
How do I request a
refund?
To request a refund,
please call the appropriate office. Contact numbers are found under the
Customer Service heading Contact Us.
Is my credit card
information stored on the web site?
Online School Payment (OSP) only stores a transaction ID which
references the transaction over the credit card processing network.
Will I be able to
review my purchases prior to checkout?
Yes. The final
step with any purchase using Online School Payment is a review page showing the
activity, price, and retiree assigned to the activity.
You have the option to go back and edit before the final submission.
Will I be able to view
a history of my online payments?
Online School Payments (OSP) provides the users the ability to
view reports listing past purchases.
After signing in, go to the Your Account tab and View Details.
How do the Administrative
Offices know I made a payment online?
An email receipt is sent notifying the appropriate office of
all payments received online.